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Weihnachten im Tierpark 2020 must be cancelled


Weihnachten im Tierpark as a ray of hope in the dark season would have been a valuable distraction for many people, especially this year. With a heavy heart, however, we had to cancel Weihnachten im Tierpark in 2020 due to the current infection situation.


As promised, tickets already purchased for Weihnachten im Tierpark remain valid for 2021.

Keep your ticket and receive an upgrade



If you visit us next year with your 2020 ticket, you will not only receive a free mulled wine or other drink of your choice as a gift! As a special thank you for your trust, you will receive an upgrade and can use your 2020 tickets as FlexTickets next year!


The FlexTicket gives you the opportunity to visit Weihnachten im Tierpark once on any opening day and in any desired time window. With a FlexTicket you are not bound to a date and time window.




Ticket return


If you do not wish to use your ticket for the upcoming Weihnachten im Tierpark, it can be returned for a refund of the ticket price.


Please contact the booking office where you bought the ticket.


If you have ordered your ticket at, please return the original ticket together with the completed return form by mail to myticket in order to receive a refund of the ticket price.


Mytic Myticket AG
Johannisbollwerk 20
20459 Hamburg
Keyword: Weihnachten im Tierpark


If you have purchased your tickets as Print@Home tickets, it is sufficient to return the completed return form to myticket by e-mail using the contact form.


The refund form and general information on refunds can be found here.
Please note that due to the current circumstances and the high number of customers affected, there may be a certain delay in processing, so we ask you to be a little more patient in advance.


We are already looking forward to your visit in winter 2021! Until then we wish you a reflective Advent season, Merry Christmas and a successful New Year! Stay healthy!


Your Weihnachten im Tierpark Team


This was Weihnachten im Tierpark 2019


Sie haben Fragen, Wünsche oder Anmerkungen? Dann kontaktieren Sie uns gerne per E-Mail.