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Just write an email to We will get back to you as soon as possible.

You can also use this address to contact us for group bookings.

If you have any questions, our customer service is also available Monday through Friday from 10 a.m. to 7 p.m. at +49 30-810750. In the time between 25.12.2021 and 02.01.2022 you can get in touch with our customer service from 15.00 to 19.00.