Hygiene concept

Stay healthy

Weihnachten im Tierpark will once again provide excitement this year and guarantee a safe open-air experience thanks to a comprehensive hygiene concept. Please inform yourself about the central points of our hygiene concept before your visit.

Current admission rules

Currently, there are no testing and verification requirements for Weihnachten im Tierpark. We look forward to your visit!

Central elements of our safety concept

Mask recommendation

All guests and employees on the event premises are required to wear personal mouth/nose protection (disposable surgical mask or FFP2 mask). The wearing of a mouth-nose protection is recommended.

Advance booking tickets

To simplify the process at the entrance and to avoid queues, we ask you to purchase the tickets already in advance and not on site at the box office. You can purchase the best-priced tickets online in just a few simple steps. This way you can secure your preferred admission time slot without stress and help to simplify the organization at the entrance.

Minimization of contacts

A spacious event area, a one-way system to manage crowd traffic, and reduced ticket quotas minimize contacts and lead to a reduction in the risk of infection.

Trained staff

Additional personnel are deployed throughout the site to control the flow of visitors and avoid any form of congestion. The employees are trained to deal with the personnel and with regard to the overall concept. A hygiene officer at each site ensures that the measures adopted are implemented.

Organized arrival

Only a limited number of visitors will be admitted to Weihnachten im Tierpark per admission window. This reduces the number of intermittent guests.

Communication

We communicate the regulations holistically and comprehensibly - from the purchase of the ticket to leaving the event site. On the website, in all disciplines of customer dialog, and with a signage concept on the grounds, we ensure seamless and simple information for you.